Great docs improve the customer experience. Period.
When you tap my 20+ years experience as a docs specialist, you can:
- Add tips and tutorials to your apps that set your users up for success and keep them coming back for more
- Quickly turn classic, old-school user guides into digital assets that make your customers AND your sales and marketing teams happy
- Mine docs for tutorials, tips & tricks, and walkthroughs for the blog, Q&A, and downloadable tools
- Add topics to your knowledge base on a consistent schedule
- Turn a messy Word (or other writing tool) catastrophe into a finely tuned topic database, and output your “user guides” from the same source to PDF and website in one shot
Or, looking for a help center overhaul, check out this content strategy brief.
I love docs! Contact me to get your project started.