Great docs improve the customer experience. Period.
When you tap my 20+ years experience as a docs specialist, you can:
- Quickly turn your classic, old-school user guides into digital assets that make your customers AND your sales and marketing teams happy
- Mine docs for tutorials, tips & tricks, and walkthroughs for the blog, Q&A, and downloadable tools
- Add topics to your knowledge base on a consistent schedule
- Turn a messy Word (or other writing tool) catastrophe into a finely tuned topic database, and output your “user guides” from the same source to PDF and website in one shot
There’s simply no reason to ONLY create PDF user guides any more. Not when you can easily provide help docs that are browsable, searchable and readable on any device.
I love docs! Contact me to get your project started.