User guides, reference manuals, knowledge bases, doc sites, user interface copy
Documentation assessments, research into the people who write and use the docs.
Strategy + Structure
Workflows and content tools, content types and structure, navigation approaches, who does what and when
Implementing the strategy and writing the docs, with plenty of iteration and collaboration
Leanne has an enormous breadth in understanding business storytelling, and content strategy. She is a passionate listener aiming to first understanding your needs, and a phenomenal detail oriented person when it comes to evaluating content pieces. Working with Leanne is an absolute pleasure, and I recommend her whole-heartedly as a team member or as a content strategist.
Julie StanescuFounder, Rethink
Leanne is amazing. She has stretched out constantly in ongoing projects and even assisted me in putting together my first web video. I couldn't has asked for a better collaborative partner, that knows how to ask the right questions, listen, and then put the pieces into play.
Lynn OucharekFounder, O Vision Consulting