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Hi there, I’m Leanne

I’m a conversion copywriter and help docs specialist focused on customer experience

So what does that mean? I help companies translate crunchy, engineering-curated ‘walls of text’ into messages that move prospects from visitor, to lead, to paying customer.

Everything in your digital strategy — emails, newsletters, landing pages, even help docs — contributes to some kind of customer experience. It is vital you make it a GREAT one.

Take control of the copy and content journey your customers are on and make every touchpoint matter.

I apply 20+ years of writing for highly technical businesses to understand how your product works and then step into your customer’s shoes to understand how they think.

If you need someone who can get into the weeds using data, customer research, AND product exploration, I’m a good fit for you.


Clients say

  • 5
    Leanne has an enormous breadth in understanding business storytelling, and content strategy. She is a passionate listener aiming to first understanding your needs, and a phenomenal detail oriented person when it comes to evaluating content pieces.
    Julie Stanescu
    Founder, Rethink
  • 5
    Leanne is amazing.  She has stretched out constantly in ongoing projects and even assisted me in putting together my first web video.  I couldn't has asked for a better collaborative partner, that knows how to ask the right questions, listen, and then put the pieces into play.
    Lynn Oucharek
    Founder, O Vision Consulting