Leanne Tremblay
Leanne Tremblay is the founder of Mintedleaf a documentation, content strategy and storytelling agency in Vancouver, BC.
When it comes to docs, we believe they need the same care and attention to vision and strategy that products do.
Leanne is:
- An organized, engaging, and versatile technical writer with over 20 years experience delivering end user and technical documentation
- A vocal and dedicated content strategy owner who considers how documentation can measurably improve the overall product experience
- Comfortable, focused, and organized in engineering and software environments, including agile, with a friendly, personable style for interviewing and consulting product managers, SMEs and stakeholders
- Committed to UX best practices applied to the realm of docs
- A creative, “make it happen” content creator who can adapt quickly to last-minute changes, make do with less, and roll with the ups and downs
- Enthusiastic about technology, and has the drive to ramp up quickly to any tool or platform
Skills and experience:
- End-user and developer documentation
- Content assessments and requirements gathering
- Information architecture for documentation sites
- Content tools: Confluence & Jira, Microsoft Office, Adobe Framemaker, Adobe Creative Suite, Camtasia, WordPress, Thinkific, Visio, LucidChart
- Content testing, content scoring and content journey mapping
- User research and stakeholder interviews
- Multichannel content marketing, including blog posts, social media posts, ebooks, case studies, datasheets, and newsletters
- Video training scripting, filming and narrating
- Content measurement through Google Analytics and Google Webmaster Tools